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Make space for new ideas to grow

Jason Fried is one of the brain who built Basecamp the minimalist and powerfull collaborative online project management system. the author of Getting Real, an extremely inspiring book on design, simplicity, minimalism and effectiveness.

I already posted a video of him discussing Why work doesn’t happen at work.

Here’s another inspiring article on simplicity and innovation :

“while it’s hard to cut back, it’s good to remember that subtraction can lead to addition. New shoots, new sprouts, and new ideas often need new room to grow. They’re waiting, but you need to clear the way.”

Read the full article: Pruning: Making room for something new

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Peer production and governance, commons and value creation in the collaborative economy

Michel Bauwens is a Peer-to-Peer theorist and an active writer, researcher and conference speaker on the subject of technology, culture and business innovation.

I already talked about Michel Bauwens’s work when discussing the revolution brought by open source and peer production models.

Here is another great video  where Michel explains what are peer-production, peer governance and how people use commons to create more value (the Wikipedia and Linux model). This work and organisation processes are fundamentally different compared to the traditional top-down models and Michel explains the characteristics of this new distributed models. Continue reading “Peer production and governance, commons and value creation in the collaborative economy”

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Clay Shirky on open source and democracy

Clay Shirky is one of the sharpest mind with a very deep understanding of the implications of the changes brought up by social media and the web.

In this TED talk he discuss the changes brought by the web and how citizens can copy open source programmers to build a more open and ditributed democracy. Worth noting, the presentation of Github a distributed versionning system initially built for programmers and now used to follow on legal texts.

Continue reading “Clay Shirky on open source and democracy”

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McKinsey Report: Social technologies could raise productivity by 20-25%

Guess what ? Email is not really efficient for knowledge management, information sharing and collaboration. Surprising, hum ? Well that’s nothing new for most people collaborating in online communities using blogs, wikis, social networks even though most companies use some kind of social technologies “in some way”, real collaboration is still Terra incognita.

So this report from McKinsey comes handy to convince businesses they really need to change the way they work. In their estimates interaction workers productivity could improve by 20-25%.

Continue reading “McKinsey Report: Social technologies could raise productivity by 20-25%”

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Networked crowdsourced collective intelligence at global scale – Dan Tapscott TED Talk

Few people have really understood deeply the changes that web brought to our world and societies as much as Don Tapscott.

“Futurist”, respected business consultant, and author of the groundbreaking book Wikinomics, Don Tapscott talks here about what he describes as the “open world” and the revolution that is currently happening. Continue reading “Networked crowdsourced collective intelligence at global scale – Dan Tapscott TED Talk”

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Social CRM: forget social media marketing, think social customer service

Social media is not just a new channel to push your marketing message, but a way to interact, provide customer service, get feedback and innovate with customers. Make your customers happy and they’ll do the promotion work for you. This holistic approach of managing customers interactions through social media is called social media customer relationship management (social CRM).

Continue reading “Social CRM: forget social media marketing, think social customer service”